The Apprentice team explains the importance of compliance in pharmaceutical facilities
Apprentice clients are at the cutting edge of manufacturing, research and lifesaving drug development. Apprentice technology transforms the way these industries operate and meet market demands.
Apprentice clients have custom-built, highly specialized equipment that is essential for successful research and production. When equipment malfunctions, research is brought to a screeching halt. In one instance, an Apprentice client was midway through a clinical trial with participants from a narrow sample size when this occurred.
The client was told by a vendor that it would be two months before a specialized technician could arrive on-site to assess the issue and perform necessary repairs, which would have a multi-million-dollar company impact.
With little time to waste, Apprentice's Tandem module with remote telepresence was utilized to effectively troubleshoot the problem in just one day, proving to be a cost-effective and time-sensitive method for facilitating critical information and immediate guided instruction.
The clinical trial was successfully completed without any data corruption or time delays.
Site visits to global facilities can run clients thousands of dollars each month in routine travel expenses and delays in reporting while technicians leave their headquarters to deploy and assess overseas operations.
The Apprentice Tandem module limits the need for costly and time consuming in-person site visits. Tandem establishes a direct line of communication, control and support with global facilities without unnecessary expenditures.
Written guides and SOPs are not only cumbersome to reference, but lack detailed technique descriptions. Apprentice clients cite instances such as the method in which a laboratory scientist shakes chemicals in a flask, or performs procedures that are require technique interpretations.
Apprentice's Manuals employs advanced technology to coach individuals through each specific technique without ever having to physically reference a physical manual or book. Tandem uses video, audio and graphics to provide scientists and engineers with the accurate descriptions they need at the moment they need it. Manuals also automatically records these steps in order to create an audit trail as a future point of reference and to conduct more efficient investigations.
Scientists can spend more than 50% of valuable lab time transcribing. Apprentice's BioCapture automatically collects voice notes, pictures, gauges, sample volumes, numerical values and more, greatly limiting that amount of transcription time. This hands-free platform allows scientists to remain engaged with their environment at all times while critical data is virtually recorded. Apprentice clients have enthusiastically adopted this method, reporting significant increases in workplace efficiency and productivity.
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